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Liveupdate on Linux failing.

Created: 19 Nov 2012 | 1 comment

Need some help here, anybody seen this error ? Rolling out 7.1 to 6.5.6 client, lots have worked but a handful have this error.

 

11/19/2012 7:55:38 PM - requesting resource server-nbu-bak-01.company.com.NBU_POLICY.MAXJOBS.liveupdate-server-nbu-linux-01

 

11/19/2012 7:55:39 PM - Info nbrb(pid=2577) Limit has been reached for the logical resource server-nbu-bak-01.company.com.NBU_POLICY.MAXJOBS.liveupdate-server-nbu-linux-01   

11/19/2012 7:56:33 PM - granted resource server-nbu-bak-01.company.com.NBU_POLICY.MAXJOBS.liveupdate-server-nbu-linux-01

11/19/2012 7:56:33 PM - started process RUNCMD (27620)

11/19/2012 7:56:34 PM - ended process 0 (27620)

11/19/2012 7:56:34 PM - Info nbliveup(pid=13631) Updating LiveUpdate Server location to: http://live.company.com/liveupdate    

11/19/2012 7:56:34 PM - Info nbliveup(pid=13631) Skipping cluster utility calls.        

11/19/2012 7:56:34 PM - Info nbliveup(pid=13631) Stopping all NBU daemons.        

11/19/2012 7:56:34 PM - Info nbliveup(pid=13631) Executing </usr/openv/netbackup/bin/bp.kill_all FORCEKILL SKIPNBLU>        

11/19/2012 7:56:48 PM - Info nbliveup(pid=13631) Executing </usr/openv/java/jre/bin/java -cp /opt/Symantec/LiveUpdate/jlu.jar com.symantec.liveupdate.LiveUpdate -c /usr/openv/netbackup/nblu.conf>     

11/19/2012 7:56:51 PM - Info nbliveup(pid=13631) Error executing /usr/openv/java/jre/bin/java -cp /opt/Symantec/LiveUpdate/jlu.jar com.symantec.liveupdate.LiveUpdate -c /usr/openv/netbackup/nblu.conf, status = 118, errno = 9: Bad file descriptor

11/19/2012 7:56:51 PM - Info nbliveup(pid=13631) Start of the pack summary file:      

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) # DO NOT EDIT THIS FILE !     

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) # * means installed patch was preceded by this patch.  

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) # + means that the installed patch installed this patch as a dependency.

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) End of the pack summary file:      

11/19/2012 7:56:52 PM - Warning nbliveup(pid=13631) Directory /usr/openv/netbackup/logs/patch doesn't exist, cannot copy the installation logs   

11/19/2012 7:56:52 PM - Warning nbliveup(pid=13631) Directory /usr/openv/netbackup/logs/liveupdate doesn't exist, cannot copy the installation logs   

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) Update failed, services will not be restarted at this time.  

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) Skipping cluster utility calls.        

11/19/2012 7:56:52 PM - Info nbliveup(pid=13631) EXIT STATUS 77         

execution of the specified system command returned a nonzero status(77)

 

Thanks in advance.

 

Comments 1 CommentJump to latest comment

Mark_Solutions's picture

I haven't seen this error previously as far as i can remember but the most common issue tends to be free disk space which i guess could cause the process to fail - you need 4GB free in /tmp for live update packages to work

Hope this helps

Authorised Symantec Consultant

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