When I start live update I get the message in the status box
Initializing...Connecting to liveupdate.symantecliveupdate.com...
Live update never connects no matter how long I let it run. I had been running Symantec Antivirus enterprise ver 8 on my home computer getting updates via liveupdate straight to symantecliveupdate.com (not a work server). Everything was working fine. In trying to upgrade to Symantec Antivirus enterprise ver 10, the first thing I did was try to uninstall Ver 8 via Control Panel==>Add/remove programs. This gave me an permission error (I forget the exact error but the uninstall was not successful). I then installed ver 10 and the live update not connecting problem started. I have since uninstalled/reinstalled both Ver 10 and live update many times (including using the removal tool), with no luck
1st the easy answers
1) I did run the removal tool and then reinstalled Symantec Antivirus - live update still did not connect
2) I did uninstall live update and then installed the latest version - live update still did not connect
3) I can ping liveupdate.symantecliveupdate.com and get a response
I'm guessing the unsuccessful uninstall of ver 8 is what got me in trouble? Any ideas on how to resolve this????