Endpoint Protection

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  • 1.  Liveupdate Problem

    Posted Mar 03, 2008 12:31 PM
       I'm running Enterprise A/V version 10.1.5.5000.  In this case I'm doing a client unmanaged install on an XP  Professional machine.  After downloading the initial update the installation progress bar goes to 99% and then a message box pops up stating "LiveUpdate was unable to update virus and security-risk definitions on your computer.  Make sure that your system disk is not full and then run LiveUpdate again.".  My disk has plenty of space and I've done this a number of times over the past few months on identical machines with also with XP Pro and have not had this problem before.


  • 2.  RE: Liveupdate Problem

    Posted Mar 06, 2008 04:01 PM
    try uninstalling any previous versions before upgrading/installing a new. There is a tool that will completely rid you of the .reg entries.


    Message Edited by admin1 on 03-06-2008 01:01 PM


  • 3.  RE: Liveupdate Problem

    Posted Sep 23, 2008 09:54 AM

    I'm having this same problem.  I tried the tool to remove Symantec Antivirus and I am still getting the same error message.

     

    Running Symantec Antivirus Enterprise 10.x with Clients running 3.x

     

    And our Antivirus server has not downloaded any defintions since 9/10/2008.