Video Screencast Help

Liveupdate savjlu-1.0.10-26 can't update virusdefs

Created: 18 Jul 2012 | 2 comments

I install liveupdate v.1.0 MR10 on RHEL V.5.5 kernel  2.6.18-194.el5 , when i run command : sav liveupdate --update have message show as below

Command failed: Problem with LiveUpdate.
Check that java directory is in PATH
Unable to perform update

and i check liveupdt.log have message show this

=======================================================================================

Jul 19, 2012 12:04:37 AM Java LiveUpdate launched with the command line = [ -p Avenge MicroDefs25 SavCorp10 Linux -v MicroDefsB.Old -l SymAllLanguages -t HubDefs -z 100
617018 ] [ -p Avenge MicroDefs25 SavCorp10 Linux -v MicroDefsB.Old -l SymAllLanguages -t CurDefs -z 100617018 ] [ -p Avenge MicroDefs25 SavCorp10 Linux -v MicroDefsB.Cu
rDefs -l SymAllLanguages -t CurDefs -z 100617018 ]
Jul 19, 2012 12:04:37 AM   Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.Old, SymAllLanguages, HubDefs, 100617018
Jul 19, 2012 12:04:37 AM   Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.Old, SymAllLanguages, CurDefs, 100617018
Jul 19, 2012 12:04:37 AM   Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.CurDefs, SymAllLanguages, CurDefs, 100617018
Jul 19, 2012 12:04:37 AM Using character set UTF-8
Jul 19, 2012 12:04:37 AM Command-line Product Selections to update:
Jul 19, 2012 12:04:37 AM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Jul 19, 2012 12:04:37 AM Adding JLU to the current command line
Jul 19, 2012 12:04:37 AM   JLU Linux, 3.5.1, English, LiveUpdateSeq, 34
Jul 19, 2012 12:04:37 AM Java Version 1.6.0_30.
Jul 19, 2012 12:04:37 AM Linux 2.6.18-194.el5
Jul 19, 2012 12:04:37 AM Java LiveUpdate version 3.5.1 Build 34.
Jul 19, 2012 12:04:37 AM ProductInventory: parsed default inventory file: /etc/Product.Catalog.JavaLiveUpdate
Jul 19, 2012 12:04:37 AM Inventory File Product Selections to update:
Jul 19, 2012 12:04:37 AM (ProdName, Version, Lang, ItemSeqName, SeqNum)
Jul 19, 2012 12:04:37 AM   Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.CurDefs, SymAllLanguages, HubDefs, 0
Jul 19, 2012 12:04:37 AM   Avenge MicroDefs25 SavCorp10 Linux, MicroDefsB.CurDefs, SymAllLanguages, CurDefs, 0
Jul 19, 2012 12:04:37 AM The property maxZipFileSize is not set in config file
Jul 19, 2012 12:04:37 AM The property maxZipFileSize in config file changed to 614,400
Jul 19, 2012 12:04:37 AM The property maxTriFileSize is not set in config file
Jul 19, 2012 12:04:37 AM The property maxTriFileSize in config file changed to 10,485,760
Jul 19, 2012 12:04:37 AM The property maxPackageSize is not set in config file
Jul 19, 2012 12:04:37 AM The property maxPackageSize in config file changed to 734,003,200
Jul 19, 2012 12:04:37 AM The property maxPackageContentSize is not set in config file
Jul 19, 2012 12:04:37 AM The property maxPackageContentSize in config file changed to 734,003,200
Jul 19, 2012 12:04:37 AM The property enableIPv4Preference is not set in config file
Jul 19, 2012 12:04:37 AM Checking to see if JLU can connect to its own listener thread.
Jul 19, 2012 12:04:37 AM Checking to see if a session of JLU is running at port 32935.
Jul 19, 2012 12:04:37 AM An active JLU session has been detected.
Jul 19, 2012 12:04:37 AM JLU was able to successfully connect to its own listener thread.
Jul 19, 2012 12:04:37 AM Checking to see if a session of JLU is running at port 60533.
Jul 19, 2012 12:04:37 AM An active JLU session has been detected.
Jul 19, 2012 12:04:37 AM Checking to see if a session of JLU is running at port 37566.
Jul 19, 2012 12:04:37 AM JLU session not detected at that port.
Jul 19, 2012 12:04:37 AM
Jul 19, 2012 12:04:37 AM The Java LiveUpdate session did not complete successfully.
Jul 19, 2012 12:04:37 AM Return code = -1
Jul 19, 2012 12:04:37 AM
============================================================
<IdsJluCommandLine><[ -p Avenge MicroDefs25 SavCorp10 Linux -v MicroDefsB.Old -l SymAllLanguages -t HubDefs -z 100617018 ] [ -p Avenge MicroDefs25 SavCorp10 Linux -v Mi
croDefsB.Old -l SymAllLanguages -t CurDefs -z 100617018 ] [ -p Avenge MicroDefs25 SavCorp10 Linux -v MicroDefsB.CurDefs -l SymAllLanguages -t CurDefs -z 100617018 ] >
<IdsJluCommandLineCharacterSet><UTF-8>
<IdsPVLListing1>
<IdsPVLListing2>
<IdsJluCommandLineAddedJluToSession>
<IdsJavaVersion><1.6.0_30>
<IdsJavaLiveUpdateVersion><3.5.1><34>
<IdsProductInventoryParsedDefault></2Fetc/2FProduct.Catalog.JavaLiveUpdate>
<IdsPVLListing3>
<IdsPVLListing2>
<IdsMaxSizeNull><maxZipFileSize>
<IdsMaxSizeChanged><maxZipFileSize><614400>
<IdsMaxSizeNull><maxTriFileSize>
<IdsMaxSizeChanged><maxTriFileSize><10485760>
<IdsMaxSizeNull><maxPackageSize>
<IdsMaxSizeChanged><maxPackageSize><734003200>
<IdsMaxSizeNull><maxPackageContentSize>
<IdsMaxSizeChanged><maxPackageContentSize><734003200>
<IdsEnableIPv4PreferenceNull><enableIPv4Preference>
<IdsJluSyncCheckCurrentSession>
<IdsJluSyncCheckPort><32935>
<IdsJluSyncCheckActive>
<IdsJluSyncCurrentSessionActive>
<IdsJluSyncCheckPort><60533>
<IdsJluSyncCheckActive>
<IdsJluSyncCheckPort><37566>
<IdsJluSyncCheckInactive>
<IdsJavaSessionFailure>
<IdsJavaSessionReturnCode><-1>
======================================================================

 

Help me please....

Comments 2 CommentsJump to latest comment

Mick2009's picture

Hi rabbit313,

This question has come up before: here's the advice then:

I get this error message "Check that java directory is in PATH " .How can I resolve this .
--Install and configure a compatible version of Java, and retry with root permissions.
http://www.symantec.com/business/support/index?page=content&id=TECH104703&locale=en_US

My SAVFL updates fine, but I went out of my way to ensure I had the recommended Java. It looks from your log like the JLU on your Linux box can't really even get started correctly.

Here's a cool blog entry that may help: http://tim-boyer.blogspot.com/2010/02/configuring-local-liveupdate-repository.html

By the way, here is an article you may be interested in:

SAV for Linux Scanning Best Practices: A (Somewhat) Illustrated Guide

https://www-secure.symantec.com/connect/articles/sav-linux-scanning-best-practices-somewhat-illustrated-guide

With thanks and best regards,

Mick

Mick2009's picture

Hi rabbit313,

Just checking to see if you were able to resolve your issue, and if so is there any advice or experience you can add to the forum for the benefit of future admins?

With thanks and best regards,

Mick

With thanks and best regards,

Mick