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Local Computer User Accounts being added to the CMDB User Type

Created: 28 Mar 2013 | 3 comments

I am seeing lots of users in CMDB Organizational Type "User" as local computer accounts.  Example is administrator.computername or System.NT Authority. We are using the AD Import for Users but only from a few OUs.  The users I am seeing are all local computer accounts.

ITMS 7.1 SP2 RUv4

How are these being added to the CMDB type USER?

Operating Systems:

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jpellet2's picture

I see these too and don't have a clear reason why they show up.  I have guessed, perhaps wrong, in the past that these names come in through running local inventory and when it inventories users who have logged in, those names are being lumped in along with other legitimate user names.

luke.s's picture

Hi DogInt,

I think the issue mentioned in this article (http://www.symantec.com/docs/TECH182431) could be the same you have. 

Inventory creates or updates user resources when running the Software Discovery scan (Windows Add Remove Program capture item).

A Point-fix is available for this issue on version 7.1 SP2.

Regards,

Fábio Sanches

If the suggestion has helped to solve your problem, please mark the post as a solution.

Fábio Sanches
IT Technical Manager | WTR Services | www.wtrservices.com.br

dodgint's picture

Thanks for the tip, I will contact Support and see about the Point Fix solution.  Have a great day!

 

Todd

Todd Clark County IS Vancouver,WA