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Local Login on Windows XP takes a long time when Symantec Management Agent is installed.

Created: 04 Sep 2012 | 3 comments

Hello everybody,

when a user wants to login on his computer with a local account (no domain login!) it takes over a minute, until the Desktop symbols and taskbar appears.

I found out when I uninstall Symantec Management Agent the login takes about 5 seconds.

On other computers with Symantec Management Agent installed the login is normal with a few seconds.

What could be the problem? Can I change the service order at which time a service is starting?

Thanks, David

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Mistral's picture

Do both machines have the same version of the agent installed?

Same, or different Plug-Ins?

wipferlgeist's picture


yes, both machines have the same agent installed, and the same Plugins.

Installation and Plugin distribution is made by Altiris Software Management Console.

KOldfield1983's picture

 Do you have policies or jobs/Tasks setup to start "At Computer Startup"?  This cans slowdown logging on.  It could also depend on the hardware. Old equipment lag compared to new.