Endpoint Protection

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  • 1.  Locked SEPM admin account ?

    Posted Apr 20, 2016 09:30 PM

    Hi People,

    How do I reset the local admin account for SEPM console ?

    The SEPM Database is running on separate SQL Server box.

    Thanks,



  • 2.  RE: Locked SEPM admin account ?
    Best Answer

    Posted Apr 20, 2016 09:56 PM

    Call support and they will provide the resetpass.bat tool.



  • 3.  RE: Locked SEPM admin account ?

    Posted Apr 20, 2016 10:04 PM

    Ah I see, 

    Does this tools only reset the Admin password or the whole SEPM setting as well ?



  • 4.  RE: Locked SEPM admin account ?
    Best Answer

    Posted Apr 20, 2016 10:07 PM

    Resets the password for the built-in 'admin' account



  • 5.  RE: Locked SEPM admin account ?
    Best Answer

    Posted Apr 21, 2016 01:40 PM

    get the ressetpass tool for any 11 version or the best way is:

    https://www-secure.symantec.com/connect/videos/learn-how-save-login-credentials-set-banner-and-recover-login-password-email

    if you previously configured!