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login console

Created: 23 Apr 2012 • Updated: 25 Apr 2012 | 9 comments
This issue has been solved. See solution.

hi how to login the symantec console through internet expolre. pls confirm

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consoleadmin's picture

 below link (add the server ip address of symantec) and try


hj1979's picture

link is attach here


click on the link and download java 6.  There you will be prompted for the install.

Note:  If the Download for Java 6 is not seen, this means java is already installed on the local machine.  proceed below for the steps to clear the Java Cache.

After installation finish. Restart the Internet Explore. Reopen the link.

Hope this information come help you.



Mithun Sanghavi's picture


Here are the steps:

To install Web Console:

1 On the computer on which to install the management console, start a Web browser from within the Administrator account.

2 In the URL box, type one of the following identifiers for the computer that runs the Symantec Endpoint Protection Manager:


http://<computer_IP_address>:9090 (9090 is the default port, which you can change in the \tomcat\conf\server.xml file).

3 In the Symantec Policy Management Console window, click the highlighted here to download and install JRE 1.5. 

4 In the License Agreement dialog box, click I accept the terms in the license agreement, and then click Next.

5 In the Completed dialog box, click Finish.

6 In the Symantec Endpoint Protection Manager Console window, click Click here to log in to the Symantec Endpoint Protection Manager.

7 In the Security Warning dialog box, click Run.

8 In the Create shortcut dialog box, click Yes.

9 In the Logon prompt, type your user name and password, and then click Log On.

10 Complete the authentication process.

NOTE: The remote console with work with java 1.6 update 4-7 as well if installed on machine. No other 1.6 versions are supported at this time.

Reference  - 

How to install Web Console (Java Console) for Symantec Endpoint Protection Manager.

Remote Symantec Endpoint Protection Manager console compatibility with JAVA versions 1.6.x and above

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Greet9's picture


Go thru this:-

https:\\hostname or IPaddress:8443

guru_1's picture

hi mithun/hemant

both of links are working.. thanks.



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Georges Michel KATUMBAYI M.'s picture

My Admin Account had locked. on Login Console of Symantec Endpoint v.11 / Win server 2003 . Please help me !


hj1979's picture

Have you another admin account. If yes then try the open with him.

Other wise wait till that time which you have mention in Admin Account

hj1979's picture

One more option you can reset the password. for resetting kindly read the below link

guru_1's picture

hi- bothe link helpful to me so can i mark the solution both



Slogan: Delighting The Presence