Looking for best practice to setup pcAnywhere printer
Hi, all. I'm looking for guidance towards the best practice for setting up a pcAnywhere printer. At my company, our remote sites each have one file server that is accessed by many individuals from different departments at the coporate office. The file servers are accessed through pcAnywhere 11.5 and have a pcAnywhere printer installed with the HP Laserjet Series II driver (don't ask why, that's the way it was when I started). This setup has worked fine for years with various models of HP Laserjet and Brother MFC printers that were used in the corporate office, however, recently we started enforcing duplex printing through our print server and now with one specific model of printer (HP Laserjet P4015dn) print jobs will not print two-sided. Jobs from the remote printer always print one-sided regardless how the printer at the corporate office is configured. I changed the driver on the remote server from HPLJ Series II to P4015dn and it worked fine so I think the problem lies with how we have the pcAnywhere printer configured. My guess is that we are not using the pcAnywhere printer as intended so I wonder if there is documentation available somewhere that tells how to properly setup and configure the printer. Also, I wonder what the best practice is for office's like mine where many people access the same server but don't necessarily have the same model of printer. Thanks, for your help.