Endpoint Protection

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  • 1.  Looking for information on Insight reputation lookups

    Posted Dec 19, 2012 12:27 PM

    Can anyone point me to some documentation on the insight reputation lookups that go out to https://ent-shasta-rrs.symantec.com

    I am trying to determine how much bandwidth my clients will use if I open this up, and how often they will go out to get new reputation data.

     

    If I have 10,000 clients and push out a software update to all clients, will all clients in turn querry that URL for insight updates to check on the new files they just received?  Or will one go out, see it is a known good file, and all subsequent clients will not need to query https://ent-shasta-rrs.symantec.com for updates?

    Thanks.



  • 2.  RE: Looking for information on Insight reputation lookups

    Posted Dec 19, 2012 02:19 PM

    Expected behavior of Download Insight

    https://www.symantec.com/business/support/index?page=content&id=TECH171776

     



  • 3.  RE: Looking for information on Insight reputation lookups

    Posted Dec 19, 2012 02:38 PM

    So the Insight reputation look ups are only triggered on files downloaded via web browser?  Or are there more parts of insight outside of download insight?



  • 4.  RE: Looking for information on Insight reputation lookups

    Posted Dec 19, 2012 02:45 PM

    See this KB for a better explanation, I forgot to post the first time, sorry:

    How the Insight Lookup process works

    https://www.symantec.com/business/support/index?page=content&id=TECH169282