Loss of netbackup databases, services like bprd, bpdbm disappeared from master, and we are not able to open the GUI to monitor the console, or to restore the data. Getting error " cannot connect on socket".
Master Server Version 7.1.
We are facing issue on NBU Master Server due to loss of netbackup databases, services like bprd, bpdbm disappeared from master, and we are not able to open the GUI to monitor the console, or to restore the data. Getting error " cannot connect on socket".
Issue happens because there were four disks pieces that were used to create the volume used by netbackup databases.One of those striped non-mirrored volume is affected by the c2t1 disk failure. Disks is now replaced.
Now need to know what steps we should perform to resolve the issue......
I do not know what was on the
I do not know what was on the disk that was lost, but clearly it was part of NBU.
Is this fixable, no idea - it will take possible a lot of investigation to find out, and then time to fix, and you are still left not knowing if someting is broken that you don;t find out about until next week.
Personally, I would't mess about with this, reinstall NBU (about an hour) and then using the catalog DR file, recover the catalog but do not delete the files in /usr/openv/netbackup/db/images (copy them somewhere safe).
Then, once back up, log a call with Symantec to run NBCC, to see what backups that ran after the last catalog backup, but before the crash, can be saved.
I would estimate (in my experience) that the majority of cases like this end up reinstalling, sometimes after several days of investigation.