Endpoint Protection

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  • 1.  Lost Internet After SEP 12.1 Client Installation

    Posted May 17, 2012 05:49 PM

    I have a Dell PC tower with Windows XP connected to a Dell PowerEdge server running Windows Server 2003.  I installed the Management Console for Symantec Endpoint Protection 12.1 (SEP 12.1) successfully to the server, and I did a test client installation on my PC, but a few minutes later, I lost Internet connection, and I cannot bring it back up.  Was this caused by my client installation of SEP 12.1?



  • 2.  RE: Lost Internet After SEP 12.1 Client Installation

    Posted May 17, 2012 10:02 PM

    hi,

    Please try stop sep client service and check internet are working or not ?



  • 3.  RE: Lost Internet After SEP 12.1 Client Installation

    Posted May 18, 2012 02:07 AM

    You have any Firewall Log. Can you check by disabling NTP feature.



  • 4.  RE: Lost Internet After SEP 12.1 Client Installation

    Posted May 18, 2012 03:20 AM

    How you use internel. through modem or proxy



  • 5.  RE: Lost Internet After SEP 12.1 Client Installation

    Broadcom Employee
    Posted May 18, 2012 04:30 AM

    Hi,

    Are you facing known issue? pls check.

    Network connectivity is lost after installing SEP 12.1 on a client running Microsoft Windows Live OneCare 2.x

    Fix ID: 2479660
    Symptom: After installation of SEP 12.1 on a computer already running OneCare 2.x, network connectivity is lost. The user cannot connect to the internet or shared drives.
    Solution: The sysplant.sys driver (Application and Device Control) was modified to allow OneCare 2.x to load correctly.

    http://www.symantec.com/docs/TECH174565