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Lost Password Backup Exec 2012

Created: 01 Feb 2013 • Updated: 03 Mar 2013 | 1 comment
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I recently got a new client that is using backup exec 2012.   They have a strained relationship with their previous provider and he has not shared the backup exec password.  How can I access the program to reset the password?  Thank you.

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Donald Eady's picture

By password are you talking abou the password to the system logon account or is the customer using encryption and does not know the password/passphrase used durring the backup. if it is the system logon account password you will have to delete and recreate the system logon account see document below.

If it is the encryption password/passphrase there will not be a way to recover it
Read Caution in doc below 

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