I'm receiving the following error in the Application Event Log on a ServiceDesk 7.1 server:
Error,Monday, September 12, 2011 11:12:31 AM,(WebServiceScheduleInvokeDelegate) Error triggering service at https://servicedesk.company.com//sd.chatinvitationeventlistener/ScheduleInvokeDelegateService.asmx System.Exception: exception invoking method ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.FormatException: Input string was not in a correct format.
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at LogicBase.Core.Messaging.MessageExchangeFactory.CreateRemoteTarget(String name, NetworkCredential credential)
at LogicBase.Core.Messaging.MessageExchangeFactory.GetExchangeTarget(String name, Boolean internalRequest, NetworkCredential credential)
at LogicBase.Core.Messaging.MessageExchangeFactory.GetExchange(String name, Boolean internalRequest, NetworkCredential credential)
at LogicBase.Core.Messaging.MessageExchangeFactory.GetExchange(String name, Boolean internalRequest)
at LogicBase.Core.Messaging.MessageExchangeFactory.GetExchange(String name)
at LogicBase.Components.Default.Workflow.AutoStartFromExchangeComponent.StartWorkflow(IData data) in c:\build\projects\WF71MR2\components\LogicBase.Components.Default\Workflow\AutoStartFromExchangeWorkflowComponent.cs:line 151
at LogicBase.Core.Models.Workflow.WorkflowServices.CheckAutoStart()
at LogicBase.Core.Models.Workflow.WorkflowManagementService.CheckAutoStart() in c:\build\projects\WF71MR2\core\LogicBase.Core.WebServices\WorkflowManagementService.cs:line 133
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at WorkflowManagementService.CheckAutoStart()
--- End of inner exception stack trace ---
at LogicBase.Framework.DynamicProxy.InvokeMethod(String MethodName, Object[] parameters)
at LogicBase.ServerExtensions.Core.WSInvokerDelegate.DoInvoke() in c:\build\projects\WF71MR2\core\LogicBase.ServerExtensions.Core\WebServiceAutoInvokeDelegate.cs:line 153
What do I need to do to resolve it? Or is it ignorable?