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Lotus Note Backup Issue

Created: 05 Apr 2013 • Updated: 11 Apr 2013 | 4 comments
This issue has been solved. See solution.

Hi All,

We are facing Lotus notes backup issue(completing partially) . Below are the some errors.

ERR - Close of Lotus Notes database /local/notes1/mail/asdxc.nsf failed: 0x1:Release 8.5.3FP3|November 15, 2012

ERR - Cannot open Lotus Notes database /local/notes1/mailha/qwerr.nsf: 0x1:Release 8.5.3FP3|November 15, 2012

ERR - Failure when processing Lotus Notes change information for /local/notes1/mail/asdg.nsf: 0x1:Release 8.5.3FP3|November 15, 2012

from client xxx : WRN - can't open file: Lotus Notes:\D:\Lotus\Domino\data\CRMNEW\restore\13022011\sdasda.nsf (WIN32 0: The operation completed successfully. )

ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\Data\mail\abcd.nsf (WIN32 1: Incorrect function. )

ERR - Cannot open Lotus Notes database /local/notesdata1/data1/xxxx.nsf: 0x1:Release 8.5.2FP4|November 17, 2011

If anyone having any best TN regarding lotus notes which will help us to solve this issue, kindly share.

Any help will helpful to us.

Master OS :- Solaris 10

Master NBU :-

Client NBU :- 6.5.4



Comments 4 CommentsJump to latest comment

Dyneshia's picture

Try Increasing the Domino server's "Backup Timeout" setting.

This involves adding a setting to the Domino server's notes.ini file. Please refer to the following articles for more information and instructions:

Note that Domino Server must be restarted in order for the change to notes.ini to take effect (simply using 'set config' in the Domino console does not accomplish this).

You can increase Domino Server's "Backup Timeout" setting by adding "Backup_Timeout=nn" (where nn equals the number of minutes allowed by Domino to backup each database -- 60 is a good place to start) to the notes.ini file. Note that Domino Server must be restarted in order for this change to take effect.

Sagar_Kolhe's picture

Hi Dyneshia,

IBM link is not working. However we working with notes team to increase backup_timeout setting. What is useful value except 60 , backup_timeout value depends on any other value.



Dyneshia's picture

Sorry, Im not quite qure what you mean.  However I would start by setting the timeout to 60.  This vaule should not be dependent on anything else.  You could start at 45 and work your way up by 15 min. until you have a sucessful backup.

Sagar_Kolhe's picture

Hi Dyneshia,

I mean to say backup_timeout parameter is depend on any other services or database file size or .nsf file size. We have increased the time to 120 sec but still skipping the backup.

Any Suggestion.