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Lotus Notes Backup Partially completed

Created: 18 Aug 2013 | 5 comments
Hi Support,
 
Backup completed partially please find the details below and provide me solution.
 
 
 
 
8/18/2013 12:25:24 AM - Info nbjm(pid=11812) starting backup job (jobid=255278) for client INGURM1, policy BORALGYPSUM, schedule Weekly-FULL  
8/18/2013 12:25:24 AM - Info nbjm(pid=11812) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=255278, request id:{69F60523-EECD-4050-A310-E057394FE0CE})  
8/18/2013 12:25:24 AM - requesting resource INMAPIBAK002_PUREDISK
8/18/2013 12:25:24 AM - requesting resource vasmumnbu1.NBU_CLIENT.MAXJOBS.INGURM1
8/18/2013 12:25:24 AM - requesting resource vasmumnbu1.NBU_POLICY.MAXJOBS.BORALGYPSUM
8/18/2013 12:25:24 AM - granted resource vasmumnbu1.NBU_CLIENT.MAXJOBS.INGURM1
8/18/2013 12:25:24 AM - granted resource vasmumnbu1.NBU_POLICY.MAXJOBS.BORALGYPSUM
8/18/2013 12:25:24 AM - granted resource MediaID=@aaabl;DiskVolume=PureDiskVolume;DiskPool=INMAPIBAK002_PUREDISK;Path=PureDiskVolume;StorageServer=inmapibak002.appscloud.net;MediaServer=inmapibak002.appscloud.net
8/18/2013 12:25:24 AM - granted resource INMAPIBAK002_PUREDISK
8/18/2013 12:25:27 AM - estimated 85092730 Kbytes needed
8/18/2013 12:25:27 AM - Info nbjm(pid=11812) started backup (backupid=INGURM1_1376765403) job for client INGURM1, policy BORALGYPSUM, schedule Weekly-FULL on storage unit INMAPIBAK002_PUREDISK
8/18/2013 12:25:29 AM - started process bpbrm (7580)
8/18/2013 12:25:43 AM - connecting
8/18/2013 12:25:46 AM - connected; connect time: 00:00:03
8/18/2013 12:26:17 AM - begin writing
8/18/2013 12:31:07 AM - Info bpbrm(pid=7580) INGURM1 is the host to backup data from     
8/18/2013 12:31:07 AM - Info bpbrm(pid=7580) reading file list from client        
8/18/2013 12:31:10 AM - Info bpbrm(pid=7580) starting bpbkar32 on client         
8/18/2013 12:31:29 AM - Info bpbkar32(pid=1164) Backup started           
8/18/2013 12:31:29 AM - Info bptm(pid=9028) start            
8/18/2013 12:31:29 AM - Info bptm(pid=9028) using 262144 data buffer size        
8/18/2013 12:31:29 AM - Info bptm(pid=9028) setting receive network buffer to 1049600 bytes      
8/18/2013 12:31:29 AM - Info bptm(pid=9028) using 30 data buffers         
8/18/2013 12:31:31 AM - Info bptm(pid=9028) start backup           
8/18/2013 12:31:41 AM - Info bptm(pid=9028) backup child process is pid 8508.8900       
8/18/2013 12:31:41 AM - Info bptm(pid=8508) start            
8/18/2013 12:57:46 AM - Error bpbrm(pid=7580) from client INGURM1: ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\data\mail\Amathur02.nsf (WIN32 1: Incorrect function. )
8/18/2013 5:13:51 AM - Error bpbrm(pid=7580) from client INGURM1: ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\data\mail\Sbhattacharya01.nsf (WIN32 1: Incorrect function. )
8/18/2013 6:52:37 AM - end writing; write time: 06:26:20
8/18/2013 6:55:35 AM - Error bpbrm(pid=7580) from client INGURM1: ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\data\mail\Vsingh05.nsf (WIN32 1: Incorrect function. )
8/18/2013 6:57:37 AM - Info bptm(pid=9028) waited for full buffer 28916 times, delayed 52408 times    
8/18/2013 6:57:51 AM - Info bptm(pid=9028) EXITING with status 0 <----------        
8/18/2013 6:57:51 AM - Info inmapibak002.appscloud.net(pid=9028) StorageServer=PureDisk:inmapibak002.appscloud.net; Report=PDDO Stats for (inmapibak002.appscloud.net): scanned: 70692891 KB, CR sent: 57540655 KB, CR sent over FC: 0 KB, dedup: 18.6%
8/18/2013 6:57:58 AM - Info bpbrm(pid=7580) validating image for client INGURM1        
the requested operation was partially successful(1)
 
The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.
8/18/2013 7:24:27 AM - job 255278 was restarted as job 255627
Operating Systems:

Comments 5 CommentsJump to latest comment

watsons's picture
Are those files really exist, or able to be read by Netbackup?  Check if the "Netbackup client service" has the correct admin rights to access your Lotus Notes files.
 
Check also your application event logs for any other possible cause.
 
8/18/2013 12:57:46 AM - Error bpbrm(pid=7580) from client INGURM1: ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\data\mail\Amathur02.nsf (WIN32 1: Incorrect function. )
8/18/2013 5:13:51 AM - Error bpbrm(pid=7580) from client INGURM1: ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\data\mail\Sbhattacharya01.nsf (WIN32 1: Incorrect function. )
8/18/2013 6:52:37 AM - end writing; write time: 06:26:20
8/18/2013 6:55:35 AM - Error bpbrm(pid=7580) from client INGURM1: ERR - failure reading file: Lotus Notes:\D:\Lotus\Domino\data\mail\Vsingh05.nsf (WIN32 1: Incorrect function. )
 
Taqadus Rehman's picture

NetBackup for Lotus Notes database agent backup finished with Status Code 1; error "WIN32 1: Incorrect function" is seen in the Job Details
http://www.symantec.com/business/support/index?pag...

Not sure how relevant it is you your environment (& the environment "show all" within the T/N itself shows nothing!), but there is a warning:

"There exists a potential danger that disabling the timeout will result in Domino resources being consumed to the extent that the Domino server could crash during the backup."

Regards, Taqadus Rehman

Lotfi BOUCHERIT's picture

There might be some files opened by the mailing system which is blocking the netbackup agent from backuping up those files. we have this problem always with our Exchange mailboxes and datastore files.

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.
8/18/2013 7:24:27 AM - job 255278 was restarted as job 255627
 

Regards

Anandha Kannan - Sify's picture

Is it mandatory to configure NetBackup client service with lotus notes account? by doing so will it backup the open or busy or unaccessible files ??

If not how to avoid the such error in future..

watsons's picture

I would say it's preferable (to use Lotus Notes account), this is just similar to backing up Exchange, Enterprise Vault or Sharepoint backups. By this the account is sure to be able to read/access the files correctly and would therefore give you more success rate. 

A status 1 in this kind of application backup is usually not good enough. Aim for status 0.