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lotus notes error

Updated: 22 Jul 2010 | 7 comments
kalyan makkena's picture
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This issue has been solved. See solution.

whenever i try to open lotus notes i get the error message which i ahve attached as a file.

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Rafeeq's picture
21
Jun
2010
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hi

open add/remove programs
select symantec endpoint
select modify
under antivirus and antispyware ; expand
select lotus notes autoprotect wil be unavailable
run the install
close lotus
follow the same step to install lotus ap again
check if the error persists.

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

kalyan makkena's picture
21
Jun
2010
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actually lotus notes

actually lotus notes autoprotect is already installed.

Rafeeq's picture
21
Jun
2010
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hi

yes thats why you are getting that error
remove that autoprotect component
reboot the box
and install it again..

 

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

riva11's picture
21
Jun
2010
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Universal Antivirus Uninstaller

In case of problems, read also Universal Antivirus Uninstaller

regards,
Paolo

sandra.g's picture
21
Jun
2010
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Notes 8?

For the benefit of those who don't want to open the image:

"0x115 - RTVSCAN is operational and may be holding out memory, exiting. Please restart RTVSCAN or reboot the system"

Is this Notes 8?

From what I can find, if you disable the Notes plugin and this still happens, you may want to contact Notes support.  If I'm reading this document correctly, it looks to me like this was fixed in Notes 8.5.

LO40885: WHEN USERS LAUNCH LOTUS NOTES, THEY RECEIVE RTVSCAN ERRORS.
http://www-01.ibm.com/support/docview.wss?uid=swg1...

sandra

Symantec Endpoint & Mobility Group / Information Development
Don't forget to mark your thread as 'solved' with the answer that best helped you!
 

kalyan makkena's picture
21
Jun
2010
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Lotus notes version is 8.02.

Lotus notes version is 8.02. And there was a design change in lotus so until its applied i got this message, now there is no more of this error. Anyway thanX for the information.

sandra.g's picture
21
Jun
2010
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You're welcome, happy to

You're welcome, happy to help!

sandra

Symantec Endpoint & Mobility Group / Information Development
Don't forget to mark your thread as 'solved' with the answer that best helped you!