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Lotus *.ntf, *.nsf files are skipped - BE for Windows 10d SP4

Updated: 21 May 2010 | 3 comments
MartinioLu's picture
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Hello,

Im facing a strange problem:

the backup is configured to backup Lotus DB files (nsf, ntf) from a remote windows 2003 R2 SP2 Server.

However this doesnt seem to work giving error:
_________________________________________

Completed status: Failed
Final error: 0xe00084b8 - An error occurred during backup. See the job log for details.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33976
_________________________________________

after consulting this Help site, 2 options are interesting for me:

1) Install SP4 to get rid of this - has been done already, BE 10.d is running on SP4 (under windows server 2000 it solved more or less the problem. Sometimes, approximately every week the server needed a restart and then the Lotus files were backed up again)

2) Change registry settings:
Ive tried that one too, and after the first attempt it seems to be successful. However, as described in the manual this is a solution for BE 12 and newer versions. I found these entries on the backup server itself and changed them, but no such settings under the remote server. (also the path was different)

Any help is highly appreciated!!

Thank you,

Martin

Comments

pkh's picture
04
Nov
2009
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You should check whether your

You should check whether your version of Domino is supported by BE 10d.  Also, are you using the BE agent for Domino?

MartinioLu's picture
04
Nov
2009
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hi

Hi,

yes the Lotus Database agent is installed, and marked in the list.

Lotus DB 6.5.5 is installed

thanks!

Martin

fortitudo's picture
04
Nov
2009
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As long as you do not need to

The link you posted gives a good hint. It look like there is one or more ntf file which is not a domino template and therfore cannot be backed up by the agent. Normally the ntf files are just templates for the databases and are only used, if you refresh a database design. Usually this happens very, very seldom. Anyway. You should figure out which one it is. Normally the ntf files are stored in \Domino\Data. You should use the notes admin client to browse for templates.

As long as you do not need to restore single documents of the nsf you do not need the special domino agent. I have the same task to do with the same versions (domino server 6.5.5 and BE10d). You should have the advanced open file agent installed and use this one instead of the domino agent.

If you really need the ability to restore single documents from within an nsf, the best way would be to backup only nsf files by the domino agent and do the rest by ordinary file backup.

Another issue could be the kind of transactional logging you use for the domino server. I think it is worth to test disabling this logging. You will loose performance, but it could give you a hint where to search if the error vanishes.

What always helps is to use a pre command stopping the domino service and a post command starting it again after the backup finished, but that is some kind of "brute force" and not an option if the nsf has to be accessed during the backup window.
Kind regards.
fortitudo