Lowly yet desperate single user
I am old enough to have learned DOS so I know enough to be dangerous (to myself LOL) but am generally ignorant and have forgotten much.
My son gave me his old (2009) Gateway laptop. It worked pretty well until I started getting the dreaded BSOD. Hours (about 20!) of trial and error and I finally narrowed it down to Symantec Endpoint Protection. I disabled it in System Configuration but would very much like to uninstall it. I have read forums all over this site but they all seem to be for administrators and people much more advanced than I so I am, well... chicken.
How can a lowly individual ignorant end user uninstall Symantec Endpoint Protection on one miserable laptop?
If I buy a new Norton product will that make things easier? Will that installation uninstall 'Endpoint' for me? I need to get new virus protection anyway. If not what is my best option? "Cleanwipe" sounds frighteningly like "format c:"
p.s. I could not even figure out which 'community' to place this in so please forgive me if it is misplaced; I made my best guess.
Also, just FYI in case it helps somebody else I attached the '.txt' error file created when booting