Endpoint Protection

I have problem with LiveUpdateAdmin 2.2

I use SMSMSE 6.5 and SEPM 11.0.6005 Update virus definition from LUA 2.2

But LUA can download,Distribute SMSMSE 6.5,Can't download SEPM definition it Always fail.

I try new "SEP Downloads Virus Definition" and select only SESM can downloads to 49% and fail.

how to fix this problem 

Check this articles and check LUA liveupdate settings

LiveUpdate Administrator 2.x Server Connection Recommendations

https://www-secure.symantec.com/connect/articles/liveupdate-administrator-2x-server-connection-recommendations

LiveUpdate Administrator 2.x Download tasks fail at 98% or 99%, "Failed to commit and move updates" - "a different object with the same identifier value was already associated with the session"

http://www.symantec.com/docs/TECH211068

you may want to increase timeout value

https://www-secure.symantec.com/connect/articles/liveupdate-administrator-2x-server-connection-recommendations

Hi Jakawut.Ch,

The first think i would do would be to upgrade from LUA 2.2 to the very latest - LUA 2.3.2.

How to obtain the latest version of Symantec LiveUpdate Administrator (LUA) 2.x
Article URL http://www.symantec.com/docs/TECH134809
 

Then, definitely tune the server connection timeouts and retry settings, as recommended above!

Also: upgrade away from SEP 11!  It is only a few months away from End of Limited Support on 5 January 2014.  The very end- End of Support Life- is coming on January 5, 2015. 

FAQ: Upgrading Symantec Endpoint Protection 11.x to version 12.1.x
http://www.symantec.com/docs/TECH207274
 

Hi Jakawut.Ch

Do you need more assistance?

22/10/2013 03:06 AM can get definition but i try manually at 3:10PM it fail

I think network bandwidth issue.

I increase timeout value.to upgrade LUA2.2>2.3 Not yet ready.