Endpoint Protection

Hi All ,

My Live Update Administrator is not getting Updated and hence clients are also not Updated.

As the disk Size is low i want to delete all old definations from it.

So it can work properly i think so

Hello,

What version of Liveupdate Administrator you are carrying??

If you are carrying a Liveupdate Administrator 2.2.2.9, I would advice you to Migrate to the Latest version of Liveupdate Administrator 2.3.1.

Check this:

A Helpful LiveUpdate Administrator 2.x Analogy (A Read + recommended):

https://www-secure.symantec.com/connect/articles/helpful-liveupdate-administrator-2x-analogy

Other Cool New LUA Resources (A Read + recommended):

http://www.symantec.com/connect/articles/liveupdate-administrator-how-configure-remote-distribution-center

http://www.symantec.com/connect/articles/liveupdate-administrator-product-selection-guide

https://www-secure.symantec.com/connect/videos/liveupdate-administrator-how-configure-remote-distribution-center

I would recommend you to create a case with Symantec Technical Support to grab the Latest copy of LUA 2.3.1

You can create a Case Online as well...

QuickStart Guide - Create and Manage Support Cases in SymWISE

http://www.symantec.com/docs/HOWTO31132

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

Create and Manage Support Cases

http://www.symantec.com/business/support/index?page=content&id=HOWTO31091

Hope that helps!!

Its version is 2.3

Hello,

Check out this new Connect Forum article: it may have some infomation that you have not come across before about how LUA downloads, stores and purges contents.

Managing LiveUpdate Administrator 2.x Space Usage

https://www-secure.symantec.com/connect/articles/managing-liveupdate-administrator-2x-space-usage

Hope that helps!!!

I have deleted the contents of TempDownload Folder which Sizes were 5.61 GB

Hello,

Did the Article provided above help you?

Let us know..

Hi,

You may also want to try Configure > Preferences and set the purge updates to happen a bit more often and keep less revisions to free up space. If you do this make sure the purge schedule does not overlap any download or distribution schedules otherwise it will not purge anything.

As my disk size is low for LUA server,i have deleted All the content of TempDownload folder,Clu-prod,LUA Downloads etc result of this my disk space has increased to 45 GB.

I have also Updated the Catalog.

How to manually Download & Distribute the Updates?

What will be its result?

> As my disk size is low for LUA server,i have deleted All the content of TempDownload folder,Clu-prod,LUA Downloads etc result of this my disk space has increased to 45 GB

This article may contain some advice that helps:

Managing LiveUpdate Administrator 2.x Space Usage
https://www-secure.symantec.com/connect/articles/managing-liveupdate-administrator-2x-space-usage

Also: how did you delete the contents-?

What to do if you have Manually Deleted Files from a LiveUpdate Administrator 2.x Distribution Center?
Article URL http://www.symantec.com/docs/TECH132036
 

Hope those help!

Hi Anil,

Please go through the below mentioned link to download the latest definition 

http://www.symantec.com/security_response/definitions.jsp  And also, there you can also see how to update the definitions.

Please check if you have made any changes in network

Regards

Solution
 

WARNING: Do not clear the VirusDefs folder if LiveUpdate Administrator (LUA) 2.1 is installed. This will cause LUA to report that engine updates are corrupt until the next set of engine updates is released.

For what all products have you configured your LUA if for SEP then just if just SEP english is selected or other programs are also selected..

This issue can be due to the lastest definition issue with SEP. Manually remove old definition files and see if they get downloaded again...