Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

LUA Product Catalog

Created: 24 Jul 2014
pandomo's picture

Hi All,

I have found the following error as critical in copying SymantecProductCatalog.zip on server. However, the strange thing is that at the same time,

the distribution request completed successfully.

May I know in depth why is the product catalog failed to copy but the distribution was a success?

I usually see that when the copying symantecproductcatalog failed, the distribution failed as well.

I have attached a photo of the event log from the LUA

20140724_103120.jpg