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LUA - Is there a way to avoid the first big download ?

Created: 23 Jun 2009 • Updated: 22 May 2010 | 3 comments


I use LUA 2.2.1 for this symantec products:
- SAV 8.x, 9.x, 10.x
- SEP11
- SAV Linux

Which means, that at first installation/download, LUA is downloading 3Gb of data over the internet (or a local server).
My problem is that over the internet, I can't adjust download speed, which can be really anoying if this LUA is outside our country with low bandwidth, because this software is creating something like 10 simultaneous connection and users can't work.
First, i install a local FTP server over my network (with filezilla) and control speed, but i've got a lot of "failed" while downloading (don't know why...).
First downloading seems to be only working over the internet with a real LiveUpdate server from Symantec...

So, my question is:

- Is is possible to manually copy def files from a working lua server to a new and fresh installed LUA server without any problems ?
- Is there a way to know why files are "failed" to download ? (to have more details than in the events log)

Comments 3 CommentsJump to latest comment

Abhishek Pradhan's picture

You could point the LUA to grab files from the other existing LUA and proceed. You just have to define the link from where the New LUA can grab the already downloaded updates.

Not too sure about the procedure for that, but it's given in the LUA Administration Guide of the SEP Download.

Abhishek Pradhan, PMP, MCT
Blog: | SIG Lead - Pune IT Pro (Microsoft Pune User Group) |

Yoann WYFFELS's picture

I already did it and i've got "failed" download on some files...don't know why !
This is not happening when i use has primary download server...

sandeep_sali's picture


     Please try the following steps and let us know whether it helped.

Use the LiveUpdate Administration Utility 2.1 by doing the following steps:

1) Download SEP 11 content updates from the Internet. In your case it would be an existing LUA.
2) Copy the files from the download directory to a distribution point in the protected network location. (The distribution point should be able to server files over http or ftp)
3) Configure the Symantec Endpoint Protection Manager to retrieve updates from this location. See the following document for information on how to do this.

Title: 'How to configure LiveUpdate to use alternate sources through the Symantec Endpoint Protection Manager Console'

An alternative option for updating Antivirus and Antispyware definitions only are explained in the following document:

Title: 'How to update definitions for Symantec Endpoint Protection Manager using the .jdb file'

Thanks & Regards

Sandeep C Sali