Endpoint Protection

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  • 1.  LUA unable to download due to no disk space

    Posted Jun 16, 2016 06:49 AM

    We use LUA to download and distribute defs to the SEPM servers but it has failed this morning due to no disk space being available.

    I have gone to delete the distribution centre and then recreate it to clear old defs but the account for "Login credentials for distribution access to location:" we dont seem to have the password for the account so the new distribution centre keeps failing. The account seems to be a local account and not a domain account but I cant see the account on the local users on the server either.

    Is there anywhere this account would be created during setup so i can recreate it or reset the password. The account is not in managed users either on LUA.

    Or is there another way to clear space without having to recreate the distribution centre?



  • 2.  RE: LUA unable to download due to no disk space

    Posted Jun 16, 2016 08:41 AM

    Where do i change the settings to download to a new drive? I have gone through the settings and I can't find the info anywhere it appears.



  • 3.  RE: LUA unable to download due to no disk space
    Best Answer

    Posted Jun 16, 2016 10:09 AM

    Configure the Login ID to be lua and the password to be lua.

     

    Distribution Center connection test fails on LiveUpdate Administrator 2.x

    https://support.symantec.com/en_US/article.TECH193218.html



  • 4.  RE: LUA unable to download due to no disk space

    Posted Jun 16, 2016 10:44 AM

    Thanks Rafeeq, whewre does the user lua actually get created. i can see we already have the ID lua on the distribution centre and I tried setting the password lua and the test connection still fails. 

    Interresting though it appears that we have done a successful scheduled download and distribution so LUA is working and SEPM clients all have agreen dot for now.