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LUA web page cannot found

Created: 24 Sep 2013 | 4 comments
Rinoa21's picture

After restarting the LUA services we received this error. LUA web page cannot found. LUA is currently running on the latest version

Any resolution for this.

Operating Systems:

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Idimple's picture

Hi,

I think another thread for the same issue is going on..

Please check it ,

https://www-secure.symantec.com/connect/forums/symantec-lua-console-gets-webpage-cannot-be-found-error

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
SMLatCST's picture

I've posted a couple of steps on the above thread to verify the LUA is listening on the correct port, and if you are still able to access the Distribution Centres.  Can you run through these as well?

I've noted the location of the log file location you could review as well.

Rinoa21's picture

Hi SMLatCST,

Same error. Symantec Support is requesting for reinstallation but we want to know the rootcause and troubleshoot further

SMLatCST's picture

Any errors in the localhost and catalina logs?