luall.exe high cpu and memory
Updated: 21 May 2010 | 8 comments
I have a user here whose luall.exe for Symantec Endpoint Protection 11.0 and their luall.exe live update process is constantly using high cpu and high memory usage. I looked in the log file and i did not see any errors. We have tried a full reinstall of Symantec and the liveupdate and nothing has worked so far. I am looking for some ideas on what to try. Thanks
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Re
Hi, can you post Liveupdate logs?
Can you try to do a repair on your SEP? on control panel add/remove. You may also want to try Microsoft Cleanup Utility in removing SEP, then reinstall.
Which version/build of SEP do you use?
There are know performance issues with certain builds of SEP
i've already done a full
i've already done a full reinstall of SEP, how would i post up the log?
Launch the client interface or server console
Open SEP client -> Help and Support -> About -> 11.0.4014.26 <- Is this the version?
re:
What is the version of your Antivirus
:-)
the version is 11.0.1000.1375
the version is 11.0.1000.1375
This version is very old and it is possible that your problem
is related to a bug in this version. If possible you should try to update the client that has problems to a newer version to see if that helps.
Re
Please upgrade to MR4 MP2
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