lucheck returned 206
Updated: 16 Nov 2010 | 3 comments
This issue has been solved. See solution.
Installing SEP on Windows 2008 R2 and i am getting the following error
MSI (s) (28:A4) [17:31:29:132]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate_RB.FF07F38E_78C2_412E_B858_64488E808644,ActionType=3329,Source=BinaryData,Target=UnInstallLiveUpdate,CustomActionData=C:\Temp\WAGSHIVF\LiveUpdate\lucheck.exe) MSI (s) (28:A4) [17:31:29:132]: Executing op: ActionStart(Name=InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644,,) MSI (s) (28:A4) [17:31:29:132]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644,ActionType=3073,Source=BinaryData,Target=InstallLiveUpdate,CustomActionData=C:\Temp\WAGSHIVF\LiveUpdate\lucheck.exe) MSI (s) (28:58) [17:31:29:132]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI172.tmp, Entrypoint: InstallLiveUpdate LUCA: InstallLiveUpdate enter. LUCA: C:\Temp\WAGSHIVF\LiveUpdate\lucheck.exe LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 206 MSI (s) (28:A4) [17:31:35:960]: User policy value 'DisableRollback' is 0 MSI (s) (28:A4) [17:31:35:960]: Machine policy value 'DisableRollback' is 0 Action ended 17:31:35: InstallFinalize. Return value 3.
I have followed the steps from the kb https://www-secure.symantec.com/connect/articles/how-troubleshoot-failed-install-sep-or-sepm still no go
- Check the Windows Application and System Event logs if there is nothing clear from the install logs
- Try to install it as Unmanaged from the Install DVD or CD to rules out the issue with the package created in case of the SEP install.
- Try to the install logged in as the Local Administrator. This will rules out any permission issue\
- Click the TEMP folder and then verify that the SYSTEM account has full control.
- Then Check the language and region selected in the OS? For English OS make sure you have International English language selected.
I also tried this
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData value=%USERPROFILE%\AppData\Roaming
If above registry value is not as written, please make the changes and after changes, reboot the machine and reinstall client.
Still no go..any help would be appreciated
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1. Navigate to
1. Navigate to C:\ProgramData\Symantec and delete LiveUpdate (if present).
2 Navigate to C:\Documents and Settings\All Users\Application Data\Symantec and delete LiveUpdate (if present).
3. Start install of Symantec Endpoint Protection Client.
if it fails then follow the steps in the link
http://www.symantec.com/business/support/index?page=content&id=TECH122691&locale=en_US
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Check the DCOM and then
Check the DCOM and then reboot and then install
Correct the DCOM permission and reboot the machine.
Checking DCOM settings
The last place to check rights on a computer is in its DCOM settings.
To verify Distributed COM properties
dcomcnfg
CREATOR OWNER
...\Administrators
SYSTEM
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
System account was missing in
System account was missing in DCOM, added it and resolved the issue.
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