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Created: 21 Aug 2013 | 3 comments
SKP's picture

SEP install on a Mac OS X client is not taking update from SEPM,Is there any configuration to done for the same.

Operating Systems:

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Ambesh_444's picture


Symantec Endpoint Protection for Macintosh Frequently Asked Questions

Article:TECH134203 | Created: 2010-01-24 | Updated: 2013-03-14 | Article URL

Installing Symantec Endpoint Protection for Macintosh

Article:TECH131675 | Created: 2010-01-13 | Updated: 2012-04-24 | Article URL

Using the LiveUpdate Administrator 2.x to download updates for Symantec Endpoint Protection for Macintosh 

A Helpful LiveUpdate Administrator 2.x Analogy

LUA Installation and configuration

Configuring Distribution Center in LUA

Thank& Regards,


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Rafeeq's picture

It will not take , it can take updates only from Liveupdate using internet or luadmin

SEP for Mac clients get their updates in one of two ways but never from the SEPM

1) From the internet from Symantec's LiveUpdate servers or...

2) From an internal LUA (LiveUpdate Administrator) running on a Windows server (not the SEPM host)

SEP for Mac FAQ

Mithun Sanghavi's picture


Is the machine connected to Internet? Are the MAC clients Managed?

If Managed, check the Liveupdate Settings at SEPM and also check if the MAC is able to communicate to SEPM properly or not?

If Unmanaged, then to schedule a time to automatically update your virus definitions with LiveUpdate:

  1. From the Applications folder, open the Symantec Solutions folder and select Symantec Scheduler
  2. In the Symantec Scheduler window that appears, click New
  3. From the window that appears, choose Product Update
  4. In the text box, enter a name for the task, such as Update virus definitions daily . 
  5. From the pull-down menu under "Choose a product to update", select Virus Definitions
  6. From the pull-down menu next to "Set a Frequency", choose Daily
  7. Using the text box and/or the up or down arrows, choose a time of day for the update. 
  8. Click Save, and then close the window.
Symantec Endpoint Protection will run LiveUpdate automatically at the day and time you set. LiveUpdate will use your existing Internet connection.

Also, Check this Article: Symantec Endpoint Protection for Macintosh Frequently Asked Questions

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


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