Video Screencast Help

MAC clients can't register to task server

Created: 11 Nov 2012 | 2 comments

Hi Fellows,

I'm using SMP 7.1 with SP2 MP1 latest release. I have NS server on computer A. and i'm running Task service on computer B. Both are in the same domain and subnet.

My windows client do not have any issue communicating with the task server "B" .The MAC client installs the agents successfully but after remaining connected for few minutes are disconnected and status remain NOT connected. I have tried this on MAC 10.6 and MAC 10.7. Both show status as Not connected. The log files on the clients are empty. This is the error i get if i register it manually.

"Error 2182086763 failed to register to task server"

I need some guidance to start troubleshooting.

Asad

Comments 2 CommentsJump to latest comment

Andrew Bosch's picture

Your NS is probably configured to accept NTLMv2 only, which the OS X agent does not currently support.  This is being added to the 7.5 release of ITMS.

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Sr. Principal SQA Engineer
Symantec

Qatar525's picture

Thanks Andrew for the reply.

Do you know when the 7.5 release is going to be out ?

 

Also do i just change the NTLMv2 setting on NS or also on the Task server.

My Domain controllers win 2008 R2 are only allowed to accept NTLMv2. do i change it ? 

thanks

Asad