Mac OS 10.6.6 bootstap-osx install error
New to Altiris - hoping someone can lend me a hand with this?
We having just rolled over to CMS 7 SP4 and are about to come out of test and go live over our University Campus.
I have had a great success deploying the Agent 7.0.7416 this way via Apple Remote Desktop:
I have packaged up these files:
Unix file "aex-bootstrap-macosx" stored in the root of Macintosh HD
Shell script called Altiris.sh also stored in the root of Macintosh HD with the following in it:
sudo /aex-bootstrap-macosx http://our.new.server (obviously NOT the actual server address)
A post install command to run Altiris.sh
I know this is probably a long winded process to achieve the same result, but it works!
I have had huge success deploying the agent to a variety of machines all over campus (10.6 and 10.5) but it has started to fail on a few machines and I can't see why. The machines are on the same basic MOE as the rest of campus. They are showing this info in the error:
Verifying archive integrity... All good.
Uncompressing Altiris Agent Installer 7.0.7416
Removing already existing file './AltirisAgentInstaller'
Removing already existing file './AltirisAgentInstaller.data/AltirisAgentInstaller-bin'
Removing already existing file './AltirisAgentInstaller.data/gcc/libgcc_s.1.dylib'
Removing already existing file './AltirisAgentInstaller.data/gcc/libstdc++.6.dylib'
INFO: NS Name specified in both config file and command line. Using file, NS used will be: our.new.server
INFO: Getting Package: http://our.new.server/Altiris/NS/NSCap/Bin/Unix/Ag... into temp dir: /opt/altiris/notification/nsagent/.tmp_inst
INFO: Success getting Package.
INFO: Installing package...
Altiris Agent for UNIX, Linux and Mac 7.0 will be installed to /opt/altiris/notification/nsagent
Fri Mar 25 12:01:56 EST 2011
Performing installation of Altiris Agent for UNIX, Linux and Mac 7.0.7416 SP4
Installing Altiris Agent for UNIX, Linux and Mac 7.0 on the system.
Discovered installation of the 7.0.7416 package.
You have already installed Altiris Agent for UNIX, Linux and Mac package version 7.0.7416
Installing additional components...
Fri Mar 25 12:01:58 EST 2011
Performing installation of Altiris Client Task Agent for UNIX and Linux 7.0.7416
rollout-ctagent.sh: line 129: aex-helper: command not found
Failed to find the Altiris Agent installation root dir.
Failed to find the target installation root dir.
When I try to launch the Altiris Agent from the Utilities folder it fails to launch and says that the agent is not installed properly.
I have deleted the hidden files created in /tmp (including the xml file created by the bootstrap file) and also removed the /opt folder from the Machintosh HD which is substantially empty when compared to a funtioning install.
I've also tried copying the /opt folder from a Mac that is working - this launches the agent but it gets the same unique Altiris machine name and does not come up in the CMS on the server.
Can anyone out there shed some light on this?