Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Mac Updates Not working

Created: 11 Jul 2012 • Updated: 11 Jul 2012 | 3 comments
This issue has been solved. See solution.

I have SEPM 12.1.101.401  running liveupdates from this management console using GUP also. My problem is that Mac updates are not getting sent down to the clients. I believe that my system is not downloading updates from Symantec anyway as shown in the picture i only have the options for Windows 32/64.

Any advice would be welcome.

Comments 3 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

Unfortunately, the SEPM is not able to host or make available content (definitions or product updates) for SEP for Mac clients. All updates must occur through LiveUpdate, either from Symantec's servers, or from an internal LiveUpdate server using LiveUpdate Administrator (LUA). Please see 'Using the LiveUpdate Administrator on a PC to download updates for Symantec Endpoint Protection/Symantec AntiVirus 10 for Macintosh clients' for information on how to configure LUA for this content. Note: it is not recommended or supported for LUA and SEPM to be on the same physical server.

Reference: http://www.symantec.com/docs/TECH134203

http://www.symantec.com/docs/TECH178257

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

andyjGMSL's picture

Thankyou for that. I will build a Windows Server and put LUA on it. however that link you provded in the main text did not work.

Mithun Sanghavi's picture

Hello,

Here are the Links - 

Using the LiveUpdate Administrator on a PC to download updates for Symantec Endpoint Protection/Symantec AntiVirus 10 for Macintosh clients 

http://www.symantec.com/docs/TECH103198

LiveUpdate Administrator 2.x and Symantec Endpoint Protection Manager on the Same Physical Server 

http://www.symantec.com/docs/TECH105076

Symantec Endpoint Protection for Macintosh Frequently Asked Questions 

http://www.symantec.com/docs/TECH134203

Symantec Endpoint Protection Manager 12.1 - LiveUpdate - Policies explained 

http://www.symantec.com/docs/TECH178257

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION