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Machine client dont appear in Symantec System Center after update

Created: 11 Feb 2008 • Updated: 21 May 2010 | 4 comments
I've a Symantec System Center 6.0 and my symantec antivirus version is 9.0.3.1000.
 
After updated some of my machines fot symantec client security version 10.1.4.4000 the machines isn't appear in Symantec System Center.
 
When I find a computer I receive this message: Managed Symantec Antivirus software not detected.
 
Only machines with program version 9.0.3.1000 appear into Symantec System Center.
 
Anyone can help me?
 
Tks.

Comments 4 CommentsJump to latest comment

paulorf's picture
Bruno,
 
You can't see them because your server is SAV 9 and uses por 2967 UDP for communications and in SAV 10 communications are on port 2967 TCP.
 
You should always have a server Antivirus of a higher or equal version than your clients
Bruno Leal's picture
I've resolved the problem installing other version of Symantec System Center Console.
 
Thx.