This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: user@domain.com host cluster5.us.messagelabs.com [216.82.250.51] SMTP error from remote mail server after initial connection: 501 Connection rejected by policy [7.7] 10804, please visit www.messagelabs.com/support for more details about this error message. user@domain.com host cluster5.us.messagelabs.com [216.82.250.51] SMTP error from remote mail server after initial connection: 501 Connection rejected by policy [7.7] 10804, please visit www.messagelabs.com/support for more details about this error message.
Reporting-MTA: dns; altar30.supremepanel30.com Action: failed Final-Recipient: rfc822;user@domain.com Status: 5.0.0 Remote-MTA: dns; cluster5.us.messagelabs.com Diagnostic-Code: smtp; 501 Connection rejected by policy [7.7] 10804, please visit www.messagelabs.com/support for more details about this error message. Action: failed Final-Recipient: rfc822;user@domain.com Status: 5.0.0 Remote-MTA: dns; cluster5.us.messagelabs.com Diagnostic-Code: smtp; 501 Connection rejected by policy [7.7] 10804, please visit www.messagelabs.com/support for more details about this error message.
Our Server IPs are:
198.23.60.180
198.23.61.195
Thank you
Rahmat Shah Masror
Hello Rahmat,
I am reviewing the IPs you provided. I will update you on my findings when I have more information.
Regards, Ben Beaulieu Sr Technical Support Engineer
Hi Rahmat,
The IPs have been reviewed and you should no longer have issues connecting to our infrastructure.