Messaging Gateway

Hi,

Currently we are using tvsmotor.co.in as our mail domain..i.e name@tvsmotor.co.in

but we have bought one more new domain tvsmotor.com, the same has been added as approved domains in exchange.

But when we send mails from outside, it is not delivering, whether we need to do any changes in gateway to accept mails to this new domain

please do the needful

Regards,

S.Srikanth

Yup, you need to add this new domain to the list the SMG should consider as internal so that it accepts and routes inbound mail for the domain correctly:

http://www.symantec.com/docs/HOWTO92878

Obviously, this is in addition to the MX records and whatnot.

Hi Subra,

You have to add those domain

Under Protocols>Domain as SMLatCST point above.

Also you need to make sure that MX record for the new bought domain is pointed to Symantec Messaging Gateway.

Thanks,

Mudassar

Hi Subra, 

Please refer to the KB Below

http://www.symantec.com/business/support/index?page=content&id=HOWTO65723&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1403223642125cpG5SXz4qTVihtN4wVUb4IUTesLjRYWY09gs3