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  • 1.  Mail Policy is not applying

    Posted Mar 02, 2013 04:01 AM

    Hi,

    I tried putting rule for blocking one external mail based on text on subject. but the policy itself is not applying..when i checked in verdict it is not applied.please help



  • 2.  RE: Mail Policy is not applying

    Posted Mar 04, 2013 05:27 AM

    Can you post the policy that you applied and maybe a sample of the message you want to block?

    Just in case...
    Have you assigned the policy to the right recipient group that it will be considered? In case make sure the recipient email address is covered by the right policy group and check whether the policy is activated for inbound.



  • 3.  RE: Mail Policy is not applying

    Posted Mar 05, 2013 01:39 AM

    Please find the sample policy

     



  • 4.  RE: Mail Policy is not applying

    Posted Mar 05, 2013 06:24 AM

    Can you change th "subsequent content filter handling" to "Continue with Evalution & Action"?

     

    For a more granular filtering you could also create a pattern on your SMG or use regex

     

    cheers,

    toby



  • 5.  RE: Mail Policy is not applying

    Posted Mar 05, 2013 10:41 PM

    that also i tried it want worked



  • 6.  RE: Mail Policy is not applying

    Posted Mar 06, 2013 05:16 AM

    Hi;

     

    Can you also send the group policy screen. Their may be it is not applied on group policy.

     

    Regards.



  • 7.  RE: Mail Policy is not applying
    Best Answer

    Posted Mar 06, 2013 05:41 AM

    So your current policy is and should do.

    When you send a message

    from yourmail@yourcompany
    to foo@bar
    and the subject line contains 1 or more occurences of "Status"

    the message should be deleted and the notification should be sent.

     

    In general this is exactly how it should work the only issues could be related to inbound and outbound or the order of content policies.

     

    Do you have other Content Policies active? For example when you add a disclaimer and it comes first you wont apply this rule. So you would need to re-order your rules.

     

    Can you confirm that the message is seen as outbound and therefore the policy can be applied like that?



  • 8.  RE: Mail Policy is not applying

    Posted Mar 07, 2013 03:19 AM

    i tried now its working thanks