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Mail Security for Domino 8.0.1.46 start error

Updated: 21 May 2010 | 6 comments
jaydee's picture
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Hi,

Recently I installed Symantec Mail Security for Domino version 8.0.1.46 on Lotus Domino version 7.0.3.
However, I am receiving an error when I tried to start the Lotus Domino services and then it will automatically shutdown.
I have attached here the screenshot for the error.
Has anyone have experience the same problem with me?
Any suggestion are welcome for the solution.

Thanks.

Comments

BenDC's picture
01
Oct
2009
1 Vote +1
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Temove ntask or nntask from

Temove ntask or nntask from the notes.ini serverstasks line.
Start domino
Once domino has started type "trace <SERVERNAMe>" where server name is the name of the domino server in the domino domain. Looks like it may be savce from the screen shot.

If it is unable to connect that is the cause of the problem.

A possible work around:
Open the server configuration document - >  Ports tab -> Notes Network Ports -> Change the netaddress of the server to be the IP address of the server rather than the name.

Save the settings,
Quit domino
Add ntask back to the notes.ini serverstasks line.
Start Domino.

jaydee's picture
03
Oct
2009
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Hi bendc, Thanks for the

Hi bendc,

Thanks for the response. I will try your suggestion and will update you for the result.
The question is, why do I have to do this configuration since Mail Security is freshly installed on the Domino Mail Server.
Whereas if I install version 7.5.6.35 of Mail Security for Domino to the Lotus Domino Server, I do not encounter this problem.
Are you saying that the upgraded version of Mail Security for Domino which is version 8.0.1.46 has installation problem to Lotus Domino version 7.0.3 by default?

Thanks.

 

BenDC's picture
05
Oct
2009
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There have been several

There have been several changes made to Mail Security for Domino 8.0. However If the trace does not complete or the work around works the issue is more of an issue with the domino/network configuration causing SMS to be unable to communicate with it self and domino causing the problems.

Optimus Prime's picture
06
Oct
2009
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Is this compatible to version

Is this compatible to version 7.0.2? or just like jaydee i'll be encountering error.

;-)

BenDC's picture
07
Oct
2009
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8.0.1 is compatible with

8.0.1 is compatible with Domino 7.x and 8.x. I wouldn't not expect to encounter the same error as jaydee, however we do recommend testing prior to implentation into the production enviroment.

Optimus Prime's picture
24
Oct
2009
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Got it. I installed

Got it. I installed SMS Domino version 8.0.1 in Lotus Domino 7.x production server and I did not got any problem. jaydee is the server we're you installed the 8.0.1 a production or test server? If it is a test server maybe the reason you got error is that the domino is not properly configured ^_^

;-)