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Exchange 2010: Mail Security 6.5.0.67 eventid 7024 and 7031 and Access denied

Updated: 13 Mar 2010 | 2 comments
bunfried's picture
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After installing Symantec Information Foundation Mail Security for Exchange 6.5.0.67 on a Server 2008r2 (in an ESXi) with Exchange 2010 the system starts with several errors and creates some thousands (!!!) events with the following errors:

event id 7024: The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

event id 7031: The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

After about 1 hour the errors gone and exchange is available again, but it´s not possible to access Mail Security. I´ll get an access denied info, though I´ve done everything as domain admin.

Seem´s to be really buggy, so beware of installing the new version in a productive environment at this time. :-(

greets
Bernhard

Comments

Prashant_channe's picture
01
Jun
2010
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This event is not really

This event is not really related to SMSMSE installation on ecxchange 2010 server. This may be because of other system related issues.

Thanks

Prashant Channe

bunfried's picture
01
Jun
2010
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related to vmware esxi

I found out that this issue occurs when installing SMSMSE on a virtual machine on vmware esxi and is related to a time sync failure.