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Mail Security still detecting a possible virus outbreak... yeah, and???

Updated: 09 Sep 2010 | 4 comments
Chris Parker's picture
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Anyone know what to do with this kind of message?

 

I get them a lot but it's always for a seemingly harmless "image001.gif" attachment which I think might just be a logo in an email signature. But I can't confirm anything because the stupid program doesn't tell me what users and/or messages it's finding the repeated attachment in so I'm stuck at not being able to do any further investigation.

 

I've poked around in the admin console but couldn't get any more details on the "outbreak". Anyone have any pearls of wisdom to share on this?

 

The full text of the outbreak email is:

 

----------------

Outbreak Trigger Information:
    Outbreak Rule Name: "Same attachment name"
    Attachment Name: "image001.gif"

Threshold is set at: 100
Current count for configured time period: 2955 Server name: EX-03

----------------

 

 

Frustrated in California,

Chris.

 

p.s. This WYSIWYG editor is terrible. Anyone else having it add and/or delete random spaces while you type?

Comments

Josh-IT's picture
14
Aug
2008
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Bump for an answer?

I have the same issue. Also with image001.gif image001.jpg invoiceitin.htm

 

Seems to happen once or twice a week about.

 

Thanks for any input/help anyone can give!

Josh

Gary DiPiazza's picture
17
Mar
2009
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Did you ever find a

Did you ever find a solution?  I am having the same problem.

TAS's picture
17
Mar
2009
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I am having the same issue

Are these messages coming into the server or being sent from the server?  When I disable the send connector, there are no messages in the SMTP queue.  Is there a way to look at the actual email message?

Tom

 

Brian Emke's picture
09
Mar
2010
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Has anyone found a solution to this problem?

I am having this problem too.