Messaging Gateway

Dear I just did the installation tool Symantec Messaging Gateway and I am in that part of the initial configuration, but when I tell my mail server (Exchage 2012) your gateway will be the Messaging Gateway, it remains no internet and therefore no emails or come out and until now I have not make any podidom capture emails. The version of the Messaging Gateway installed was 10.5.2. Note that in the organization also Firewall (Fortinet) which at this time is the gateway of the Messaging Gateway tool is installed. The Messaging Gateway gateway having the Fortinet cuante with access to Internet. I would appreciate your help in repect to know if it exists in the configuration of the Messaging Gateway any option where indicated to the mail server that your gateway will be the SMG?

I assume that you have created a smtp connector on Exchange server, to forward all mails going to Internet, to go through Symantec Messaging Gateway (SMG). But you are not seeing any mail traffic on SMG? On the Web console of SMG, go to [Status]->[SMTP]->[Message Audit Logs] page.. Within the Message Audit Logs page, try setting filter for 'Recipient' with filter value of '@', specify appropriate Time rage and click [Display Filtered] button. Do you see any logs displayed by it? If you see any logs, drill down into each log and see what is happening. If you don't get any output, then you may have incorrect smtp connector setting on Exchange. Hope this helps. Haro