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Mailbox database not showing under first storage group

Created: 05 Jul 2013 | 5 comments

I noticed trying to do a restore that about a week ago under 'first information store' it would show 'mailbox database'. now it doesn't show it at all. I don't get any information at all even though the backups say ok.

mailboxdb.png

Operating Systems:

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Gossett's picture

also this is how my restore used to look. notice it goes from 'mailbox database' to ..nothing at all towards the top.

restoreexch.png

Gossett's picture

also here is the job log for the 28th showing data backed up.

jobhistory.png

Jaydeep S's picture

What happens when you try to select the backup set from lets say 7/4 or 7/3. Does it allow you to select it. Also, once selected does it show the Information store?

Gossett's picture

7/3 and 7/4 show what it has. When I click on the little arrow to expand the day it just disappears so what you see on that screenshot is as far as I get. So I don't even get to the information store but i'm guessing it wouldn't be there.

Gossett's picture

I also removed the machine from the console and put it back in. Tried setting up a new backup and after it goes to 'first storage group' and 'second storage group' there is nothing under them still. So it is not seeing my malibox database for some reason and i'm not sure how to fix this one.