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Mailbox getting Enabled for Archiving After Moving

Updated: 20 Feb 2012 | 11 comments
AKL's picture
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This issue has been solved. See solution.

Hello

We are running on Exchange 2010 SP1 and Enterprise vault 9.0.1. There are few hundred users left on Exchange 2003 servers (old servers) which need to be moved to Exchange 2010.

For some reason, when am moving those users - they are getting auto enabled for archiving and getting associated with their archives in enterprise vault.

Since these users are on Macintosh and use Outlook 2011 - That's not desired (as only EV10 supports Outlook 2011) - And it's causing whole new set of issues. I have to manually go in - disable their archives and then unvault them for now.

I checked SynchInMigrationMode registry - changed it to 0 - delted it but it's still happening same. I also checked Provisionig group - but no luck - they aren't configured to auto enable mailboxes.

Any thoughts?

Also in similar direction but a different thought process - if I zap the disabled archives (remove EV system message from those mailboxes) and then enable auto archiving/SyncInMigrationMode - Will the mailbox get associated with original archive which is already there OR EV will create new archive for that user?

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AndrewB's picture
15
Feb
2012
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i would have a look at your

i would have a look at your provisioning groups because if they are being enabled automatically then they must be falling into one of the groups. what you might want to do is create a new provisioning group for mac users and put it at the top of the list and make sure that it is associated to a set of policies that does not archive anything and is not set for auto enable.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

AndrewB's picture
14
Feb
2012
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SynchInMigrationMode is for

SynchInMigrationMode is for users that are already enabled for archiving and their mailboxes are being moved in exchange. this is to ensure that they do not get a new archive created.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

TonySterling's picture
14
Feb
2012
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So they were enabled at one

So they were enabled at one time?  If yes, you can go ahead and zap the mailboxes to remove the hidden message.  If you do then decide to enable them then you can choose their old archive manually.

Tony Sterling
www.bluesource.net or www.bluesource.co.uk
Offices in the US and the UK

AKL's picture
14
Feb
2012
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Zapping Will Ensure they don't get re-enabled?

Thanks Andrew & Tony

Yes, these users once had archive but then they moved to Macintosh so they could'nt leverage its features anymore.

So if I zap their mailboxes in advance - it will make sure that they won't get enabled on own while moving their mailbox?

Also - again just thinking in different direction - if someone configures provisioning group for auto enabling mailboxes for archive - and has certain zapped mailboxes - Those mailboxes will get linked to original archives by EV or EV will create new archives?

Thank You

AKL

TonySterling's picture
14
Feb
2012
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If you don't want them

If you don't want them enabled automatically just go ahead and disable them.  I would recommend setting the SynchInMigrationMode back so EV can match them up ff by chance the mailbox is re-enabled.

Tony Sterling
www.bluesource.net or www.bluesource.co.uk
Offices in the US and the UK

AKL's picture
14
Feb
2012
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But they are already Disabled...

That's the catch - The mailboxes are already disabled for archiving. They are getting enabled on own.after moving them from 2003 to 2010.

There are archiving tasks for both the servers 2003 & 2010.

Thank You

AKL

AndrewB's picture
15
Feb
2012
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AKL, are you able to try what

AKL, are you able to try what I have suggested in my first post? does it make sense?

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

AKL's picture
15
Feb
2012
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Provisioning Group Is Already There

Thanks Andrew but the Provisioning group is already there as you mentioned. and none of provisioning group is using auto enable mailboxes in the list...

Thank You

AKL

AndrewB's picture
15
Feb
2012
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if you have a provisioning

if you have a provisioning group for the mac users like i suggest then set their archiving policy to not archive anything and there should be no problem with them being enabled even if you can't figure it out.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner | www.trace3.com

AKL's picture
15
Feb
2012
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I will test and Post Back

I will test for a few more days and will revert back with results here. !

Thank You

AKL

AKL's picture
20
Feb
2012
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Not sure what changed but here is what I did

Not sure what changed but here is what I did:

1. Added SynchInMigrationMode back to EV servers.

2. Ran EVPM script to disable archive for all Macintosh user accounts for sure.

3. Tested - and Haven't seen those accounts getting enabled now.

Thanks again for your active responses !! (as always)

Thank You

AKL