Maintenance contract renewal
we received the following on one of our client servers.This server runs on Microsoft Small Business server 2008 .
(Server: "server name") Some Backup Exec maintenance contracts are set to expire in the next 90 days. If your maintenance contracts expire, your entitlement to phone support also expires, and software upgrades are no longer automatically sent.
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Maintenance contracts for the following features are expiring soon:
Small Business Server Edition (Premium)
1.What are the real advantages of renewing this contract?To be honest we never had to contact symantec for support so i m not sure if my client would get any real benefit from renewing this contract.
2.Will this effect the live update feature? eg:if this is not renewed updates will not be offered etc.