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Manage Agent Groups with AD attributes

  • 1.  Manage Agent Groups with AD attributes

    Posted Mar 17, 2016 01:04 PM

    We want to add agents to a group according to a specific value on AD.

    On Agent Groups > Manage Agent Attributes we added a new attributte ("carLicense" which exist on AD and will have value "01" or "00") and we want it to verify against all users without exceptions but the field "

    (objectClass=User) - agent appears OK but group doesn't change from the default

    If we write there - (&(objectClass=User)(uid=$LoggedinUser$)) - agent appears Warning with message "Agent group attribute discovery failure"

    What is the correct way of filling this filter field? Or could the problem be elsewhere?

    Thanks in advance.