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Manage PC Anywhere From Local Client

Created: 31 Mar 2009 • Updated: 22 May 2010 | 2 comments

Hello,

Starting to roll NS7.0 with PC Anywhere.  I do not see how to provide the help desk with a stand alone version of the software so that they can remote control the machines for which they have responsiblity.  Is this a seperate download some place?

Thanks
Jeff

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Pearl's picture

Hi Jeff,

I assume you have bought CMS suite with pcA Solution to install on NS7.

Once you have NS7 up, and you have altiris agents running on client machines, push pcA agent to these machines. Once this is done, the helpdesk can do remote control to these machines.

For details, you may want to go thru' the pcA solution documentation.

Thanks,
Pal

ICHCB's picture

From the NS7 url in IE they can choose Actions and then remote control.

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