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Manage to unmanage

Created: 27 Jan 2013 • Updated: 28 Jan 2013 | 12 comments
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I have some laptop which are moving from network, so require to change it unmanage so laptop will getting defintion from local internet.

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Ashish-Sharma's picture

Hi,

 

How to convert Symantec Endpoint Protection (SEP) clients from managed to unmanaged without uninstalling and reinstalling

 

Article:TECH104010  |  Created: 2008-01-19  |  Updated: 2011-09-16  |  Article URLhttp://www.symantec.com/docs/TECH104010

Check this thread and Brian comments

https://www-secure.symantec.com/connect/forums/unm...

Thanks In Advance

Ashish Sharma

 

 

SOLUTION
Ambesh_444's picture

Hello,

Please check with these thread's.

 

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...

 

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

pete_4u2002's picture

what do you mean by local internet?
do you want to convert unmanaged to managed?

canumahajan's picture

I mean that manage to unmanage, so client get definition directly from symantec online site using broadband.

zafar1907's picture

Hi,

To convert the Symantec Endpoint Protection clients to unmanaged after they have been installed as managed

1.Locate the Sylink.xml file that is located on the installation media in the SEP folder.
2.Copy the Sylink.xml file to a location that is accessible to clients on the network.
3.In the install media, navigate to \TOOLS\NOSUPPORT\SYLINKDROP.
Run SylinkDrop.exe on each Symantec Endpoint Protection client that needs to be converted to an unmanaged client. Additionally in SEP 12.1, you can import the Sylink.xml file from within the client interface by clicking Help, then Troubleshooting, then clicking on Import under Communication Settings.
4.To prevent the client from switching back to managed, ensure that the sylink.bak file on the SEP client is deleted

Regards,
Zafar

Thanks and Regards,

Mohammad zafar

Please Mark as solution if this comment solved your Issue....

Sumit G's picture

If you required to chnage the polciy only for live update then change the setting as per blog

https://www-secure.symantec.com/connect/blogs/enab...

Regards

Sumit G.

Mithun Sanghavi's picture

Hello,

To convert the Symantec Endpoint Protection clients to unmanaged after they have been installed as managed

  1. Locate the Sylink.xml file that is located on the installation media in the SEP folder.
  2. Copy the Sylink.xml file to a location that is accessible to clients on the network.
  3. In the install media, navigate to \TOOLS\NOSUPPORT\SYLINKDROP.
    Run SylinkDrop.exe on each Symantec Endpoint Protection client that needs to be converted to an unmanaged client.  Additionally in SEP 12.1, you can import the Sylink.xml file from within the client interface by clicking Help, then Troubleshooting, then clicking on Import under Communication Settings.
  4. To prevent the client from switching back to managed, ensure that the sylink.bak file on the SEP client is deleted.

Note

If the communication mode was not set for Client Control in the Symantec Endpoint Protection Manager policies during initial installation, you will not be able to change the local client policies after placing the new Sylink.xml file on the client.

This procedure changes the managed client to an unmanaged client, but will not change the policies that exist on the client. Ensure that you have the ability to change settings and run LiveUpdate on the client before changing the client to unmanaged. If you change the client to unmanaged without ensuring that you can change settings on the client , you may need to uninstall and then reinstall the client if you need to change settings in the future.

Reference: http://www.symantec.com/docs/TECH104010

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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SebastianZ's picture

To point clients to internet Liveupdate Servers you can either change them from managed to unmanaged or still managed them by change the Liveupdate policy topoint to Liveupdate Servers on the internet - here the possible options on the policy:

http://www.symantec.com/business/support/index?pag...

 

Ambesh_444's picture

Hi,

Please let me know if any more help require.?

 

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

j31's picture

I would just enable location awareness on the group the client resides in. So when the client can reach the SEPM it takes it's updates from there, when it can't reach the SEPM it switches location to allow the client go out to liveupdate directly.

Chetan Savade's picture

Hi,

If converting them to unmanaged by changing Sylink.xml  then it's important that roaming client will have the same policy as managed clients.

Check this article to know more about it.

How To: Create an unmanaged client install package from the SEPM with custom policies

http://www.symantec.com/docs/TECH105498

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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