Symantec Management Platform (Notification Server)

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  • 1.  Managed Software Delivery to Mac OS X

    Posted Oct 31, 2014 06:34 PM

    Hello, 

    I am having an odd issue.  It's my understanding that when you install the Management Agent on Mac, it is supposed to run under the user context the agent was installed under, regardless of who is logged in to the box.  I installed with an account that has "admin", but I cannot get Managed Software Deliveries to run.  I am seeing the message "Failed task extraction from secure storage" in aex-lient.log leading me to believe this is a permissions related problem.  Speaking with a rep, he hasn't seen this message previsouly, so I am reaching out to you Mac gurus for the assist.  Thoughts? 

    Symantec Management Agent version 7.5.3193 - Mac is OS X 10.8.4

    SMP Server is Windows 2008 R2 Enterprise 64-bit

    Here is the contents of the aex-client.log file

    ERRO 2014-10-31 09:55:49.670      4015    2956627968  CTA-comm > Failed to register on task server: 2183528550, Registrator engine is already running
    ERRO 2014-10-31 10:00:00.340      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/B6D610E3DC40DF1451053E7456E066715709F2E6AC9759254E43D3E9066A68FD
    ERRO 2014-10-31 10:00:00.340      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/7113D507838BA785346483155462725712BD6F95AEB37936901227F2B200F38D
    ERRO 2014-10-31 10:00:00.341      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/AE20C817B6520CBFA5ABD5CBF8E4DC7B9A7F2200480971C506234C2B478DFCF4
    ERRO 2014-10-31 10:00:00.342      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/9E5316B42654C553BAD79E7C15290A752784069F1CA4E202963F0AAD61DB2504
    ERRO 2014-10-31 10:00:00.349      4015    2955546624  SMF-Task > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/B6D610E3DC40DF1451053E7456E066715709F2E6AC9759254E43D3E9066A68FD
    ERRO 2014-10-31 10:00:00.351      4015    2955546624  SMF-Task > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/7113D507838BA785346483155462725712BD6F95AEB37936901227F2B200F38D
    ERRO 2014-10-31 10:00:00.352      4015    2955546624  SMF-Task > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/AE20C817B6520CBFA5ABD5CBF8E4DC7B9A7F2200480971C506234C2B478DFCF4
    ERRO 2014-10-31 10:00:00.353      4015    2955546624  SMF-Task > Failed task extraction from secure storage - 5A599441-B400-434B-BDDF-4AF835F252B6/9E5316B42654C553BAD79E7C15290A752784069F1CA4E202963F0AAD61DB2504
    ERRO 2014-10-31 10:00:01.008      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:00:01.008      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:00:01.009      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:00:01.010      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:00:01.024      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:00:01.026      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:00:01.027      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:00:01.028      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:05:00.718      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:05:00.718      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:05:00.719      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:05:00.720      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:05:00.737      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:05:00.739      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:05:00.741      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:05:00.743      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:10:00.764      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:10:00.765      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:10:00.766      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:10:00.766      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:10:00.774      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:10:00.775      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:10:00.776      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:10:00.778      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:15:00.746      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:15:00.747      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:15:00.748      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:15:00.748      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:15:00.756      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:15:00.758      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:15:00.759      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:15:00.761      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:20:00.812      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:20:00.813      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:20:00.813      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:20:00.814      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:20:00.822      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:20:00.823      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:20:00.825      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:20:00.826      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:25:01.041      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:25:01.041      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:25:01.042      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:25:01.043      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:25:01.076      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:25:01.078      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:25:01.080      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:25:01.081      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:30:00.117      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:30:00.118      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:30:00.119      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:30:00.119      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:30:00.145      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:30:00.146      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:30:00.147      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:30:00.149      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:35:00.923      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:35:00.924      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:35:00.925      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:35:00.925      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:35:00.958      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:35:00.965      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:35:00.967      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:35:00.968      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:40:00.613      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:40:00.614      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:40:00.615      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:40:00.615      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:40:00.623      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:40:00.624      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:40:00.626      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:40:00.627      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:45:01.227      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:45:01.227      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:45:01.228      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:45:01.229      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:45:01.244      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:45:01.246      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:45:01.248      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:45:01.250      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:51:48.915      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:51:48.916      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:51:48.916      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:51:48.917      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:51:48.943      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:51:48.944      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:51:48.946      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:51:48.947      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:55:00.939      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:55:00.940      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:55:00.941      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:55:00.941      4015    2955546624  SMF-DeliveryPolicy > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 10:55:00.950      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/24777DC8387388ABB9F3B6CB4826F8907DFF1AC1BB8074438FD4A7639165A021
    ERRO 2014-10-31 10:55:00.951      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/D3AB5D7621AD4EE5E22F4B7565F3329F00A04ABC012B147449562E4A6D57454E
    ERRO 2014-10-31 10:55:00.953      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/EDEC5D1680749C0F07129892605BA39E15F878BED1E4B46080FF29370DBFEA90
    ERRO 2014-10-31 10:55:00.954      4015    2955546624  SMF-Task > Failed task extraction from secure storage - DA9B13B3-782B-48B3-AD35-08834B2861F4/6B7A6BB2EAAED992EF99D446C2D18AC36F7F98C7B3E7E6C859BBF4EA36386B2A
    ERRO 2014-10-31 13:56:03.318      4015    2956627968  CTA-comm > Failed to register on task server: 2183528550, Registrator engine is already running

     

     



  • 2.  RE: Managed Software Delivery to Mac OS X

    Broadcom Employee
    Posted Nov 01, 2014 05:47 AM

    Hi,

    Actually agent always run in admin/root context. In case you need to run task/managed delivery under user context - you have an option to switch context in policy/task on SMP server.

    The error you see  most likely does nothing with permissions(corrupted storage, task missing in storage can cause such messages). Is this clean install of agent or upgrade?

    How did you install an agent?

    You can set higher logging level to troubleshoot errors (execute `aex-helper agent -s Configuration debug_level devnote` and restart agent).

     

    Thanks,

    AndreiF