Symantec Management Platform (Notification Server)

Hi all,

During my vacatation someone has been fooling around with the software catalog with the result that the managed software catalog has gotten very huge with software that didn't need to be managed.

There are now a lot of drivers, updates, registration forms in this list which don't need to be in it.

The only way I found so far to bring them back to unmanaged is doing this one by one. Is there a better way to do this so I can select more then one and put them back to the unmanaged list as you can do with the newly discovered software.

Best regards,

Mace

Go to Manage -> Software Catalog

(Multi-)Select them on the left side and move them all together to the lower right (Unmanaged Software).

@Edit: Brainlag ... they are managed already ... no, no other way than doing it one by one.

Hm was kinda afraid of that :-s.

Thing like these always happen just when the summer temps are gone :-).

Best regards,

Mace

Second try:

1. Go to Manage -> All Resources ... Default -> All Resources -> Software Product
2. (Multi-)Select the products you dont want to manage anymore and delete them
3. In the OS run the "NS.Nightly schedule to associate Software component to software product..." task in the task scheduler. This will bring back all former associated software components to the left side in the catalog (newly discovered/undefined software).
4. Go to the Software Catalog and bring them all at once to "Unmanaged Software" (see first try ;))

Hey Mistral,

Thanks for the guideline.

I will try this first thing monday morning and keep you posted :-).

Best regards,

Mace

Hm unfortunately I don't have the option to delete anything but I can multi-select and I am admin.

Best regards,

Mace

Hmm ... worked here ... i did test it before.

Maybe you tried to delete some of the predefined products that install with the system?

Ok my mistake, i can delete them but only on by one, the same way as i can do in the software cataloge.

No just some normal things that got managed like drivers and games.

Best regards,

Mace

Ok rebooted the system and everything works now as you descirbed. I'm gonna delete the ones not needed and wil let the NS.Nightly run tonight :-).

Best regards,

Mace

You can run it manually if you dont want to wait ;)

Had a holiday yesterday so it could wait ;-).

Everything worked fine, after the nightly run everything is back at the newly discovered/undefined software side. Now I can multi select them and put them back where they belong.

Thanks a lot for your help and I will mark that answer as the solution :-).

Best regards,

Mace