Endpoint Protection Small Business Edition

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  • 1.  Managed to unmanaged after server dies

    Posted Feb 13, 2015 05:15 PM

    Is there any way to convert a base of computers with SEP Small Business Edition v 12.1.2015.2015 from managed to unmanaged clients?

    The SEPM these were pointed to died and we have no way to implement Method 2 from HOWTO36107 to make changes on the server side.

       http://www.symantec.com/business/support/index?page=content&id=HOWTO36107

    That leaves only method 1, uninstall/reinstall using unmanaged installer, which can do, but am trying to avoid.

    Is there any other way?

    Thanks for your answer.



  • 2.  RE: Managed to unmanaged after server dies

    Posted Feb 13, 2015 05:19 PM
    You used to be able to do it by setting clients to Client mode but that didn't always work. Symantec recommends just doing a reinstall.


  • 3.  RE: Managed to unmanaged after server dies

    Posted Feb 13, 2015 07:20 PM

    Thanks Brian,

    I'm guessing that "setting clients to Client mode" was a server side thing. I see no way to configure the SEP client side.

    Jon



  • 4.  RE: Managed to unmanaged after server dies

    Posted Feb 13, 2015 07:45 PM
      |   view attached

    Correct, needs to be set on the SEPM side.

    The other thing you could try doing is dropping a generic sylink.xml file on the client. It may or may not work but worth a shot. I've attached it for you. Normally just comes on the download ISO for the install.

    Let me know if it works.

    Attachment(s)

    zip
    SyLink.zip   464 B 1 version