Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Management Client Service don't run

Updated: 21 May 2010 | 4 comments
HEMANPR's picture
0 0 Votes
Login to vote

Hello People
I have installed on my console like 200 clients with Endpoint 11.0.5002.
Yesterday after a Live Update Virus Definition, all my client lost the communication with the SEM. On my console I saw all my client but not Online (without the Green Dot on the Computer).

When I try to run the service on the client PC (Symantec Management Client Service) or smc -start , I receive a message like this "the service Start and Stop. Some services ......"

Dont receive any message on Event Viewer. Just  the service entered the stopped state.

How Can I fix This???? I dont want to install manually the Endpoint client software again. How Can I fix this issue?
Exist any utility for fix this?

Thanks People

Comments

HEMANPR's picture
21
Nov
2009
0 Votes 0
Login to vote

Any help with this ? Pls

Any help with this ? Pls

I use the following Symantec Products: Veritas Netbackup 7.1 On Windows Server 2003 SP2 Symantec EndPoint 11.0.6200 On Windows Server 2003 SP2

Grant_Hall's picture
21
Nov
2009
0 Votes 0
Login to vote

Hi Hemanpr, Well our guide

Hi Hemanpr,

Well our guide for troubleshooting the client/sepm connectivety is found here: http://service1.symantec.com/support/ent-security..... Try going through that and let us know how it goes.

Cheers
Grant

Please don't forget to mark your thread solved with whatever answer helped you : )

HEMANPR's picture
21
Nov
2009
0 Votes 0
Login to vote

Hello I dont have the CD2

Hello
I dont have the CD2 with me to get the SEPUninstaller tool.
Can Any 1 share this tools with me?
Thanks

I use the following Symantec Products: Veritas Netbackup 7.1 On Windows Server 2003 SP2 Symantec EndPoint 11.0.6200 On Windows Server 2003 SP2

Grant_Hall's picture
21
Nov
2009
0 Votes 0
Login to vote

You can download CD2 here:

You can download CD2 here: https://fileconnect.symantec.com

If you have any troubles getting CD2 to download please visit this guide.

http://service1.symantec.com/support/ent-security....

Cheers
Grant

Please don't forget to mark your thread solved with whatever answer helped you : )