Management Client Service don't run

HEMANPR's picture

Hello People
I have installed on my console like 200 clients with Endpoint 11.0.5002.
Yesterday after a Live Update Virus Definition, all my client lost the communication with the SEM. On my console I saw all my client but not Online (without the Green Dot on the Computer).

When I try to run the service on the client PC (Symantec Management Client Service) or smc -start , I receive a message like this "the service Start and Stop. Some services ......"

Dont receive any message on Event Viewer. Just  the service entered the stopped state.

How Can I fix This???? I dont want to install manually the Endpoint client software again. How Can I fix this issue?
Exist any utility for fix this?

Thanks People

HEMANPR's picture

Any help with this ? Pls

Any help with this ? Pls

I use the following Symantec Products:
Veritas Netbackup 6.5.5 On Windows Server 2003 SP2
Symantec EndPoint 11.0.5002 On Windows Server 2003 SP2

Grant_Hall's picture

Hi Hemanpr, Well our guide

Hi Hemanpr,

Well our guide for troubleshooting the client/sepm connectivety is found here: http://service1.symantec.com/support/ent-security..... Try going through that and let us know how it goes.

Cheers
Grant

Please don't forget to mark your thread solved with whatever answer helped you : )

HEMANPR's picture

Hello I dont have the CD2

Hello
I dont have the CD2 with me to get the SEPUninstaller tool.
Can Any 1 share this tools with me?
Thanks

I use the following Symantec Products:
Veritas Netbackup 6.5.5 On Windows Server 2003 SP2
Symantec EndPoint 11.0.5002 On Windows Server 2003 SP2

Grant_Hall's picture

You can download CD2 here:

You can download CD2 here: https://fileconnect.symantec.com

If you have any troubles getting CD2 to download please visit this guide.

http://service1.symantec.com/support/ent-security....

Cheers
Grant

Please don't forget to mark your thread solved with whatever answer helped you : )