Endpoint Protection

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  • 1.  management console

    Posted May 18, 2009 08:11 AM
    W32.downadup.B is deceted on my server that run symantec management console, the management can not the lunch giving this error,
    Failed to connect to the server. make sure that the server is running and your session has not timed out.
    if you can reach the server but cannot log on, make sure that you provided
    the correct parameters. if you are expriencing network issues, contact
    your system administrator


  • 2.  RE: management console

    Posted May 18, 2009 08:43 AM
    Hi,
    Downadup create a service on your server . so at first step you must detect this service and remove it. The easyest way is to detect it by it's redundante description. folow this instrucrion:
    1. go to windows services
    2. sort services by thier decriptions
    3. check each tow services that have the same discriptions.
    4. if you find them, open each of them and check the real service name. if it was the random name, you find the downadup service.
    5. Now for delete it run this command in cmd:  sc delete "service name"
    6. restart  your server and then check that all your automatic services be started.